COVID-19 Support Update
As concerns around the novel coronavirus (COVID-19) grow globally, the health and safety of our staff and community are the top priority for us.
We have moved to a 100% remote working set up across Instra until further notice. There will be no impact on our products, services. It is business as usual and our full team is here to help you.
Our support team will continue to be available during the usual hours. For a limited time, 24-hour live chat will replace our phone support, while we set up the new remote phone system
You can also leave a message on live chat and request a callback. Our outgoing call systems are functional
Please note, live chat is not available over the weekend. For urgent issues over the weekend, you can email our team at firstname.lastname@example.org and we will get back to you.
We will keep you posted on any new developments here. Hope you and your loved ones are in good health.