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Legal Restrictions

ARGENTINA

Legal Restriction(s):

  1. Only 822 number can be used with calling cards applications. Local numbers and tollfree 800 numbers cannot be used for calling card applications

Service Restriction(s):

  1. Tollfree numbers are reachable from fix phones only. They are not reachable from mobile phones nor from payphones.
  2. Tollfree numbers are not reachable from other countries than Argentina.

AUSTRALIA

Legal Restriction(s):

  1. The end users location (place of residence/business) is required for geographical numbers.
  2. Cannot be used for calling card applications.

Service Restriction(s):

  1. Tollfree numbers are not reachable from other countries than Australia.
  2. Tollfree numbers are reachable from fix, mobiles and payphones
  3. Calling a tollfree number from a mobile phone is not free of charge

AUSTRIA

Legal Restriction(s):

  1. No restrictions reported

Service Restriction(s):

  1. Tollfree numbers are reachable from fix phones only. They are not reachable from mobile phones nor payphones.
  2. Tollfree numbers are not reachable from other countries than Austria.

BAHRAIN

Legal Restriction(s):

  1. No restriction reported

Service Restriction(s):

  1. Tollfree numbers are reachable from fix phones and payphones only. They are not reachable from mobile phones.
  2. Tollfree numbers are not reachable from other countries than Bahrain

BELGIUM

Legal Restriction(s):

  1. The end users location (place of residence/business) is required for geographical numbers.

Service Restriction(s):

  1. T38 is supported

BRAZIL

Legal Restriction(s):

  1. STFC license needed for calling card applications

Service Restriction(s):

  1. Porto Alegre DIDs (area code 51) may not be reachable from some PSTN/Mobile carriers inside and outside Brazil
  2. Salvador DIDs (area code 71) may not be reachable from some Mobile carriers inside Brazil

BULGARIA

Legal Restriction(s):

  1. No restriction reported

Service Restriction(s):

  1. No restriction reported

CANADA

Legal Restriction(s):

  1. Any provider with annual Canadian telecommunications service revenues exceeding $10 million in the previous fiscal year, as reported to the CRTC under the contribution regime, is required to be a member of the Commissioner for Complaints for Telecommunications Services (Decision CRTC 2007-130 on the establishment of an independent telecommunications consumer agency).

Service Restriction(s):

  1. Canada toll-free numbers are reachable from Canada and from the US (mainland and Hawaii).
  2. Canada toll-free numbers are reachable from fix, mobile and payphones in Canada. They are not reachable from payphones in the US.
  3. Calling a Canadian tollfree number from outside Canada or the US is not free of charge.

CHILE

Legal Restriction(s):

  1. No restriction reported

Service Restriction(s):

  1. No restriction reported

CROATIA

Legal Restriction(s):

  1. No restriction reported

Service Restriction(s):

  1. Tollfree numbers are reachable from fix phones and payphones. They are not reachable from mobile phones
  2. Tollfree numbers are not reachable from other countries than Croatia

CYPRUS

Legal Restriction(s):

  1. Cannot be used for calling card applications

Service Restriction(s):

  1. Numbers purchased before the 8th January 2008 can not be used with the Trunk Program
  2. Tollfree numbers are reachable from fix phones only. They are not reachable from mobile phones nor payphones.
  3. Tollfree numbers are not reachable from other countries than Cyprus.
  4. T38 is not supported

CZECH REPUBLIC

Legal Restriction(s):

  1. Local Czech address required for geographical numbers
  2. Cannot be used for calling card applications (except with tollfree 822 numbers)

Service Restriction(s):

  1. Tollfree numbers are reachable from fix phones and payphones. They are not reachable from mobile phones.
  2. Tollfree numbers are not reachable from other countries than Czech Republic
  3. T38 is not supported

DENMARK

Legal Restriction(s):

  1. No restriction reported

Service Restriction(s):

  1. Tollfree numbers are reachable from fix phones only. They are not reachable from mobile phones nor payphones.
  2. Tollfree numbers are not reachable from other countries than Denmark
  3. T38 is not supported

EL SALVADOR

Legal Restriction(s):

  1. Local numbers cannot be used for calling card applications.

Service Restriction(s):

  1. T38 is supported

ESTONIA

Legal Restriction(s):

  1. No restriction reported

Service Restriction(s):

  1. T38 is not supported

FINLAND

Legal Restriction(s):

  1. The end users location (place of residence/business) is required for geographical numbers. The location should correspond to the geographical zone of the number used by the end user.

Service Restriction(s):

  1. T38 is not supported

FRANCE

Legal Restriction(s):

  1. The end users location (place of residence/business) is required for geographical numbers. The location should correspond to the geographical zone of the number used by the end user.
  2. Services including geographical numbers are not allowed to be resold by non licensed companies

Service Restriction(s):

  1. National numbers are reachable from abroad
  2. T38 is not supported

GERMANY

Legal Restriction(s):

  1. Local German address (in the city ordered) required for geographical numbers.

Service Restriction(s):

  1. T38 is not supported

GREECE

Legal Restriction(s):

  1. The end users location (place of residence/business) is required for geographical numbers. The location should correspond to the geographical zone of the number used by the end user.

Service Restriction(s):

  1. T38 is not supported

HUNGARY

Legal Restriction(s):

  1. The end users location (place of residence/business) is required for geographical numbers. The location should correspond to the geographical zone of the number used by the end user.

Service Restriction(s):

  1. T38 is not supported

IRELAND

Legal Restriction(s):

  1. The end users location (place of residence/business) is required for geographical numbers. The location should correspond to the geographical zone of the number used by the end user.

Service Restriction(s):

  1. T38 is not supported

ISRAEL

Legal Restriction(s):

  1. No restriction reported

Service Restriction(s):

  1. Reachability issues have been reported when dialing the numbers from Paltel and Jawwal (Palestinian Telco's)
  2. Tollfree numbers are reachable from fix, mobiles and payphones
  3. Tollfree numbers are not reachable from other countries than Israel
  4. Calling a tollfree number from a mobile phone is not free of charge
  5. T38 is not supported

ITALY

Legal Restriction(s):

  1. The end users location (place of residence/business) is required for geographical numbers. The location should correspond to the geographical zone of the number used by the end user.

Service Restriction(s):

  1. 199 numbers are reachable from Italy only
  2. T38 is supported

JAPAN

Legal Restriction(s):

  1. No restriction reported

Service Restriction(s):

  1. T38 is not supported

LATVIA

Legal Restriction(s):

  1. Cannot be used for calling-card applications

Service Restriction(s):

  1. T38 is not supported

LITHUANIA

Legal Restriction(s):

  1. No restriction reported

Service Restriction(s):

  1. T38 is not supported

LUXEMBOURG

Legal Restriction(s):

  1. The end users location (place of residence/business) is required for geographical numbers. The location should correspond to the geographical zone of the number used by the end user.

Service Restriction(s):

  1. Tollfree numbers are reachable from fix phones. They are not reachable from mobile phones nor payphones.
  2. Tollfree numbers are not reachable from other countries than Luxembourg.
  3. T38 is not supported

MALTA

Legal Restriction(s):

  1. No restriction reported

Service Restriction(s):

  1. T38 is not supported

MEXICO

Legal Restriction(s):

  1. DIDs from Mexico can not be assigned to companies based in Mexico or that have operations in Mexico
  2. Local numbers cannot be used for calling card applications

Service Restriction(s):

  1. Reachability issues have been reported when dialing from outside Mexico.
  2. T38 is supported

NETHERLANDS

Legal Restriction(s):

  1. The end users location (place of residence/business) is required for geographical numbers. The location should correspond to the geographical zone of the number used by the end user.

Service Restriction(s):

  1. Tollfree numbers are reachable from fix phones only. They are not reachable from mobile phones nor from payphones.
  2. Tollfree numbers are not reachable from other countries than the Netherlands.
  3. National numbers 085 might be not reachable from outside the Netherlands
  4. T38 is not supported

NEW ZEALAND

Legal Restriction(s):

  1. No restriction reported

Service Restriction(s):

  1. No restriction reported
  2. T38 is not supported

NORWAY

Legal Restriction(s):

  1. The end users location (place of residence/business) is required for geographical numbers. The location should correspond to the geographical zone of the number used by the end user.

Service Restriction(s):

  1. T38 is supported

PAKISTAN

Legal Restriction(s):

  1. Cannot be used for calling-card applications

Service Restriction(s):

  1. DTMF not supported
  2. T38 is not supported

PANAMA

Legal Restriction(s):

  1. End-user address required
  2. Cannot be used for calling-card applications

Service Restriction(s):

  1. Reachability issues have been reported when dialing from outside Panama
  2. T38 is not supported

PERU

Legal Restriction(s):

  1. Cannot be used for calling-card applications

Service Restriction(s):

  1. No CLI guaranteed.
  2. T38 is not supported

POLAND

Legal Restriction(s):

  1. No restriction reported

Service Restriction(s):

  1. T38 is not supported

PUERTO RICO

Legal Restriction(s):

  1. No restriction reported

Service Restriction(s):

  1. No restriction reported

ROMANIA

Legal Restriction(s):

  1. Cannot be used for calling-card applications

Service Restriction(s):

  1. 031 Numbers are reachable from all networks (fix and mobile) except from UPC and RDS
  2. 021 Numbers are not reachable from Mobile networks
  3. Reachability issues have been reported when dialing the 031 numbers from other countries than Romania
  4. T38 is not supported

SINGAPORE

Legal Restriction(s):

  1. End-users information required for 03 numbers

Service Restriction(s):

  1. T38 is not supported

SLOVAKIA

Legal Restriction(s):

  1. The end users location (place of residence/business) is required for geographical numbers. The location should correspond to the geographical zone of the number used by the end user.

Service Restriction(s):

  1. Tollfree numbers are reachable from fix and payphones. They are not reachable from mobile phones.
  2. Tollfree numbers are not reachable from other countries than Slovakia.
  3. T38 is not supported

SLOVENIA

Legal Restriction(s):

  1. No restriction reported

Service Restriction(s):

  1. T38 is not supported

SPAIN

Legal Restriction(s):

  1. The end users location (place of residence/business) is required for geographical numbers. The location should correspond to the geographical zone of the number used by the end user.

Service Restriction(s):

  1. 901 and 902 national numbers are not reachable from Mobiles
  2. 902 national numbers are not reachable from other countries than Spain
  3. Tollfree numbers (900) are reachable from fix phones only. They are not reachable from mobiles nor from payphones.
  4. T38 is not supported

SWEDEN

Legal Restriction(s):

  1. The end users location (place of residence/business) is required for geographical numbers. The location should correspond to the geographical zone of the number used by the end user.

Service Restriction(s):

  1. Tollfree numbers are reachable from fix phones only. They are not reachable from mobiles nor from payphones.
  2. Tollfree numbers are not reachable from other countries than Sweden
  3. T38 is not supported

SWITZERLAND

Legal Restriction(s):

  1. The end users location (place of residence/business) is required for geographical numbers. The location should correspond to the geographical zone of the number used by the end user.

Service Restriction(s):

  1. Tollfree numbers are reachable from fix phones and mobiles. They are not reachable from payphones.
  2. Tollfree numbers are reachable from abroad
  3. Calling a tollfree number from a UK mobile phone is not free of charge
  4. T38 is supported

UNITED STATES

Legal Restriction(s):

  1. No restriction reported

Service Restriction(s):

  1. US tollfree numbers are reachable from the US (mainland and Hawaii) only
  2. US tollfree numbers are reachable from fix and mobile. They are not reachable from payphones.
  3. Calling a US tollfree number from outside the US or Canada is not free of charge.
  4. US numbers are subject to "use it or lose it" principle.
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